Understanding Your Privacy: Paul’s Parts Data Policy

Last updated: February 6, 2026

Paul’s Parts (“we”, “us”, “our”) operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by WordPress and WooCommerce, which enable us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from it):

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including payment card details and payment confirmation details. Note: payment card data is typically processed by our payment providers rather than stored by us.
Account information including your username, password, preferences and settings (if you create an account).
Transaction information including the items you view, add to cart, add to wishlist (if enabled), purchase, return, exchange, or cancel, and your order history.
Communications with us including the information you include when contacting support or emailing us.
Device information including information about your device, browser, network connection, IP address, and other identifiers.
Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you when you create an account, place an order, complete forms, contact us, or otherwise provide information.
Automatically through the Services from your device when you browse our website, including through cookies and similar technologies.
From service providers who help us operate our Services (e.g. website hosting, payment processing, analytics, customer support, email delivery, and shipping).
From partners or other third parties where you have consented or where permitted by law (e.g. advertising platforms, social media tools, delivery partners).

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to perform our contract with you: processing payments, fulfilling orders, arranging shipping, sending order updates, managing accounts, handling returns/exchanges, providing customer support, and improving your shopping experience (including remembering preferences where enabled).

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional emails or messages (where permitted by law), and showing you ads online for our products and services. This can include advertising based on your activity on the Services (for example, viewing products or adding items to your cart), using cookies or similar technologies where enabled.

Security and Fraud Prevention

We use personal information to authenticate accounts, maintain security, prevent fraud, investigate suspicious activity, protect public safety, and secure our Services. If you register an account, you are responsible for keeping your login credentials confidential.

Communicating with You

We use your information to respond to enquiries, provide customer service, and maintain our relationship with you.

Legal Reasons

We may use personal information to comply with applicable law, respond to lawful requests, enforce our terms and policies, and protect the rights, property, and safety of our business, customers, and others.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy, including:

Service providers who perform services on our behalf (e.g. website hosting, IT support, payment processing, fraud prevention, analytics, email delivery, customer support, fulfillment and shipping).
Business and marketing partners to help provide marketing services and show advertisements (where enabled and permitted). These partners will use your information in line with their own privacy notices.
When you direct us or consent to sharing information (e.g. for shipping, integrations you enable, or social media features).
Affiliates or corporate group (if applicable).
Business transactions such as merger, acquisition, restructuring, or insolvency.
Legal and safety reasons such as complying with subpoenas or lawful requests, enforcing policies, or protecting our rights and users.

Relationship with WordPress, WooCommerce, and Payment Providers

Our Services are hosted and operated using WordPress and WooCommerce. In order to process orders and provide the Services, information you submit may be processed by:

our website hosting provider,
WooCommerce-related plugins and integrations (where installed), and
payment processors (such as Stripe, PayPal, or other providers you choose at checkout).

These providers may process personal information to deliver their services and may store or process data in countries outside your own.

If you use third-party payment methods, your payment information is typically handled directly by the payment processor according to their terms and privacy policy.

Third-Party Websites and Links

The Services may link to websites or platforms operated by third parties. If you follow a link to a third-party site, you should review their privacy and security policies. We are not responsible for the privacy or security of third-party sites, or the accuracy of information on them. Information you share on public or semi-public spaces (including social platforms) may be visible to others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, contact us to request deletion.

Security and Retention of Your Information

No security measures are perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure in transit, so avoid sending sensitive information via unsecured channels.

We retain personal information for as long as necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights relating to your personal information (subject to legal limitations):

Right to access/know what personal information we hold about you
Right to delete personal information we maintain about you
Right to correct inaccurate personal information
Right of portability (receive a copy of your personal information)
Right to object/restrict processing in certain circumstances
Right to withdraw consent where processing is based on consent
Right to opt out of marketing communications

Marketing preferences

You can unsubscribe from marketing emails at any time using the link in our emails. Even if you opt out, we may still send non-promotional messages (e.g. order confirmations, shipping updates, customer service replies).

Cookies and tracking

You may be able to control cookies through your browser settings. If we use cookie banners/consent tools, you can manage preferences there.

We will not discriminate against you for exercising your rights. We may need to verify your identity before responding, as permitted or required by law.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. If you are in the EEA/UK, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country where you live. Where required, we rely on appropriate safeguards for such transfers (for example, Standard Contractual Clauses or other recognized mechanisms), unless the transfer is to a country deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this website and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy, our privacy practices, or want to exercise your rights, contact us at:

Paul’s Parts
Email: info@paulsparts.ie
Phone: +353 87 313 8721
Address:

Kilmanihan West,
Knocknagoshel,
Tralee,
Co. Kerry

VAT NO: IE4134813FH

For the purposes of applicable data protection laws (including GDPR where relevant), Paul’s Parts is the data controller of your personal information.